Stop being scared, is a right to stop work from fear so much. What you call it, protecting yourself, I call it fear. What you call it, play it safe, I call it fear. What do you call a gold digging; I call the move a very smart business).

It was a joke, please don't take that seriously. Anyway, I really feel that seeking women too often take decisions based on fear of being hurt. Women also sometimes try to cover up fears and call it love.

For example, you are afraid that leave a person because you don't want to be alone, so what do you do, that the fear of lying to yourself and others and claim that you love him to stay. Here's just one example. What single women need to understand is that the Act of fear only makes things worse for you in the long run? You need to get to the point where you can work with faith and trust you will put yourself in a much better position.

There is so much more that I want to say. If it wasn't a online dating blog post, I wanted to get deeper into this and really get to the root of the problems that have plagued not only women, but all the women on that matter. Well, guess what?

There is a book I'm working on that will just do it, so stay tuned). At the same time, pay attention to what I posted today. Some of you may not have to deal with these issues, but if you don't have the time to take a stand and make the necessary changes.

Did you know that you were really do still does not work for you, so why keep doing it. It's time to break the cycle and start personals dating moving towards a better you that will also open the door to get the right person for you.

 

Our NEARSHORE LATIN America Call Center has a 100% strict rule for the TELEMARKETING workstation area:

NO Cell Phones
No IPods
No Flash Keys
No Cameras
No bags.
No Excuses


The entire LATIN America call center is protected by a dozen visible security cameras along with an undisclosed number of hidden cameras to cover every angle of the NEARSHORE Call Center building.

Each LATIN America Call center Agent’s movement is recorded and saved on our BPO servers for future review and records. We archive our TELEMARKETING records for up to six months or can arrange a saved recording if needed.

NEARSHORING LATIN America Call center Security is a necessity when dealing with hundreds of BILINGUAL BPO customer service agents in a confined LATIN AMERICA call center space. We view our BIG BROTHER approach as a preventative action so that there is no loss of personal belongings, NEARSHORE call center equipment and one of individual safety.

The LATIN AMERICA call center is protected by 24 hour armed security.


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Hiring and specialized training of your NEARSHORE CALL CENTER telemarketing team will take place immediately. Depending on the scale and complexity of your NEARSHORE BPO campaign, BILINGUAL CUSTOMER SERVICE training times and lengths will vary for proficiency and must be taken into consideration. This will be to your advantage and will work in your NEARSHORE CALL CENTER team's favor for maximum results on the phone. Daily CALL CENTER DISPOSITION REPORTS and updates on your NEARSHORE telemarketing team can be sent to you at the end of each business day for review, if requested. Normal NEARSHORE CALL CENTER reporting is on a three day basis.


LATIN AMERICA CALL CENTER backup energy!

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire NEARSHORE LATIN AMERICA BPO infrastructure for  eight hours or as long as the outside power fails. Our NEARSHORE LATIN America Call Center Generator is protected from all adverse weather conditions and vandalism.

All NEARSHORE Latin America Call Center Customer Service Stations have individual UPS units to ensure continued performance if the power fails. The generator will begin within 45 seconds to ensure that your BILINGUAL BPO agents do not miss a minute of work.


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NEARSHORE CALL CENTER business conditions in Costa Rica are stable and secure, not like other countries with lower levels of NEARSHORE BPO working conditions and unstable governments. Our LATIN AMERICA NEARSHORE Call Center offers the highest quality bilingual LATIN AMERICA call center support for wages that are 40%-80% lower than the United States. There are plenty of NEARSHORE bilingual English speakers attuned to the needs of the North American outsourcing industry.

Our NEARSHORE LATIN America Call Center encourages challenging activities for the customer service agents during their break time. CALL CENTER stress is an unavoidable part of a LATIN America Call Center experience and can be counter-balanced.

Friendly competition is a great way to strengthen personal bonds, encourage new friendships and mold NEARSHORE BPO groups to work well together.  Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.

The ages of our NEARSHORE telemarketing call center agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.

Work hard and play hard at Costa Rica's Call Center.


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Our OFFSHORE LATIN AMERICA CALL CENTER top BPO management team is always observing new methods, ideas and tools in order to improve our OFFSHORE CALL CENTER effectiveness and ready to identify and work out a problem area in an offshore  TELEMARKETING campaign. CENTRAL AMERICA Call Centers are constantly implementing new and improved bilingual customer service strategies while refining older techniques that work.


Our LATIN America OFFSHORE Call Center embraces the philosophy that a BPO customer service agent deserves rest and reward for a job well done. The OFFSHORE BPO break room has all of the basic entertainment essentials for a content and sharp OFFSHORE BILINGUAL telemarketing agent.

We prefer that our CENTRAL America Call Center agents spend thirty minutes increasing their competitive edge than outside smoking a cigarette.  We encourage a friendly game of pool, mastering our video arcade machine, scoring the winning goal in a heated foosball game or cheering alongside your fellow co-workers for the local soccer team on television.

Our OFFSHORE Central America Call Center’s decision to give the BPO agents a RECESS area is essential in call center team building and the core to our creative organization and BPO campaign success. Every time a major telemarketing or customer service goal is reached, we invest in additional amusements for the teams and the call center.


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OFFSHORING CENTRAL AMERICA call center is able to offer you to the best and most effective in OFFSHORE BPO LATIN AMERICA telemarketing training and customer attention through a professional work environment and a highly structured BPO career development program. Our LATIN AMERICA CALL CENTER OFFSHORE LOCATION produces future leaders, not laggards in the outsourcing industry. Our OFFSHORE Costa Rican Call Center always has the need for the experienced and those who desire to be a sharp executive secretary, patient customer service agent, highly skilled telemarketers and imaginative web designers and programmers.

Our OFFSHORE BILINGUAL call center agents enjoy the picnic style tables. LATIN America Call Center employees can form large groups that are able to dine together and build stong working relationships for a good second half push on the phones.

There will always be space for one more offshore Central America Call Center agent at every table so no one eats alone. The OFFSHORE call center kitchen has every machine available for the BPO agents. There is plenty of fresh Costa Rican coffee at the ready, microwaves, large refrigerator and a call center company employee to keep the entire area spotless.


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The entire OFFSHORE Latin America call center is protected by a dozen visible security cameras along with an undisclosed number of hidden cameras to cover every angle of the BPO Call Center building.

Each Central America Call center Agent’s movement is recorded and saved on our servers for future review and records. We archive our OFFSHORE BPO records for up to six months or can arrange a saved recording if needed.

offshoring central America Call center Security is a necessity when dealing with hundreds of BILINGUAL customer service agents in a confined call center space. We view our big brother approach as a preventative action so that there is no loss of personal belongings, call center equipment and one of individual safety.

The offshore latin america call center is protected by 24 hour armed security.

Costa Rica's Call Center's secure Locker Area

After passing through security for a full bag check, the offshore latin American Call Center agents must place all personal belongings in an individually assigned locker with personal locks. The offshore Call Center area is monitored 24 hours a day by armed guards and video surveillance.

Our Central America Call Center has a 100% strict rule for the workstation area:

NO Cell Phones
No IPods
No Flash Keys
No Cameras
No bags.
No Excuses

Our offshore Latin America Call Center has a 100% strict rule for the workstation area:

NO Cell Phones
No IPods
No Flash Keys
No Cameras
No bags.
No Excuses


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Costa Rica is the new "in" location for "near-shoring." With a population of about 4 million people, Costa Rica boasts the region's oldest democracy, political stability, infrastructure and an impressive 95% literacy rate. A Free Trade Agreement with the United States has companies such as IBM, Microsoft, Procter & Gamble, Hewlett Packard , and Intel making substantial investments in Costa Rican outsourcing call centers. It ranks behind powerhouses India and China as one of the most competitive NEARSHORE outsourcing destinations offering high-paying, highly sought-after jobs.

Global competitive pressures are forcing United States corporations to lower their costs. Today, it is necessary to do NEARSHORE outsourcing just to remain competitive. After careful analysis, many companies have now expanded their operations in Costa Rica . It is attractive in terms of cost and breadth of capabilities.

Business conditions are stable and secure, not like other countries with lower levels of working conditions and unstable governments. Our Costa Rican Call Center offers the highest quality bilingual call center support for wages that are 40%-80% lower than the United States. There are plenty of English speakers attuned to the needs of the North American market.

We encourage you to visit one of our Latin America call centers on your next personal vacation or business trip to LATIN America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. 

Our two story LATIN America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws.

We specifically chose our Latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire LATIN America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for  eight hours or as long as the outside power fails.

The latin America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




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At Costa Rica's Call Center, we are confident enough in our NEARSHORE BPO expertise that we are willing to disclose a sample of our LATIN American telemarketing training for the curious. Our advanced call center telemarketing course has been highly rated for our extensive knowledge of interpersonal communication, conflict management and phonetics. We invite you to discover why Costa Rica's Call Center ranks among the best in communication techniques for NEARSHORE Latin American telemarketers.

Richard Blank is the Chief Executive Officer for Costa Rica's Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica.

At the beginning of the decade, Mr. Blank relocated to  a LATIN America Call Center to train over 500 call center customer service agents for one of the larger call centers in Latin America.

By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest BPO telemarketers in LATIN America for the past ten years.

In addition, he has earned the reputation of running a school for telemarketing in the Latin America Call Center Industry and is often sought after for private customer service training sessions and BPO consultation.


In anticipation of CAFTA, he became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Solo Telecommunications, Colorado Springs, Colorado to expand Costa Rica's international telecommunications and business appeal.

Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.



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Our NEARSHORE LATIN AMERICA call center is able to offer you to the best and most effective in telemarketing training and BILINGUAL customer attention through a professional work environment and a highly structured BPO career development program. We produce future leaders, not laggards. Our LATIN AMERICA Call Center always has the need for the experienced and those who desire to be a sharp executive secretary, patient customer service agent, highly skilled NEARSHORE telemarketers and imaginative web designers and programmers.

Costa Rica's Call Center's second floor can comfortably fit 140 NEARSHORE BPO work stations.

NEARSHORE LATIN America Call Center Agents have the luxury of fresh air, natural light, vaulted ceilings, tropical plants and high powered air conditioning units to make their work environment as enriching as possible. The soft lighting combined with the high ceiling, promotes a pleasant sensation of a large working space for our LATIN America Call Center agents.

Every half row consists of six NEARSHORE customer service call center work stations for maximum control of large BPO campaigns.

Costa Rica's Call Center wants you to feel more secure knowing that your NEARSHORE LATIN America Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention.

We can make this entire floor private and exclusive to your company's expansion in Costa Rica.


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At our NEARSHORE LATIN American Call Center, we are convinced that making a high quality phone call makes more logical sense than cutting a call short to make a daily call quota. We train our NEARSHORE bilingual BPO team to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each TELEMARKETING interaction. A thank you for the customers time is required and made on every outsourced phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your NEARSHORE BPO BILINGUAL customer support.

Costa Rica's Call Center (CCC) is a state of the art LATIN America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in LATIN America.

Our NEARSHORE latin American bilingual call center’s primary objective is to personally fulfill your need of key NEARSHORE BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every LATIN America call center agent so that we may give superior quality of outbound and inbound NEARSHORE telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our NEARSHORE Latin America call centers on your next personal vacation or business trip to LATIN America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. 

Our two story NEARSHORE LATIN America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws. The unique call center stained glass logo on the front window makes the the building an easy location to find.

We specifically chose our NEARSHORE latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire LATIN America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire NEARSHORE call center infrastructure for  eight hours or as long as the outside power fails.

The Latin America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




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NEARSHORING A CALL CENTER WHEEL OF FORTUNE incentive is always available for all LATIN America Call Center campaigns and bilingual telemarketing agents. After a successful day on the phone, the NEARSHORE Latin American call center agents that exceed their quota can go to the back of the telemarketing calling floor and play the wheel for prizes.  Every day, our NEARSHORE call center can see who has earned the chance to spin for fame and fortune!We have the passion to train and mold raw telemarketing talent while building the NEARSHORE BPO call center's team’s self-esteem and confidence.

Our NEARSHORE call center management team is always observing new methods, ideas and tools in order to improve our effectiveness and ready to identify and work out a problem area in a customer service campaign. Costa Rica's Call Center is constantly implementing new and improved NEARSHORE BPO call center strategies while refining older bilingual telemarketing techniques that work.

Costa Rica's Call Center (CCC) is a state of the art LATIN America telemarketing outsourcing call center. We encourage you to visit one of our LATIN America call centers on your next personal vacation or business trip to Latin America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

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Our NEARSHORE LATIN America Call Center will only consider a BPO team manager from strong references or promoted from within our LATIN AMERICAN call center following an extraordinary performance as a NEARSHORE BPO BILINGUAL agent. Age or gender will not deter a promotion. We are interested in those that have shown company loyalty, completely understand the metrics of the assigned work, the importance of reliable attendance and being punctual. OFFSHORING BPO TELEMARKETING Leaders that own up to accountability will supervise your outsourcing campaign, period.

Our NEARSHORE SPANISH SPEAKING CALL CENTER managers aim to increase self-esteem and contribute to a BPO agent's professional development. They are expected to reduce the causes of BILINGUAL CALL CENTER burnout and eliminating NEARSHORE BPO attrition during a TELEMARKETING campaign by sincerely listening to all CUSTOMER SERVICE agents with an open mind. TELEMARKETING Stress works in a strange way to motivate, like reverse psychology. We are aware that adversity is a challenge and should be handled with grace and style. Every Costa Rica's Call Center agent recognizes that our call center truly cares about them, which strengthens their loyalty and commitment to your campaign.


The NEARSHORE BPO Call Center Supervisor’s perspective at Costa Rica's Call Center.

Our LATIN America Call Center agents climb the majestic staircase everyday when they join the other 140 bilingual call center agents on the second floor. To ensure maximum safety and convenience of our LATIN America Call Center , the staircase was specifically designed to provide the most amount of human foot traffic when BPO agents enter and leave the telemarketing calling floor.

The NEARSHORE call center customer service work station rows were set up specifically for close monitoring by the BPO campaign supervisors and telemarketing project managers.All LATIN AMERICAN call center monitor screens are completely visible from every angle to ensure that every LATIN America Call Center agent on a phone call is working up to speed.

Additionally, a” wheel of fortune” incentive is available for all NEARSHORE LATIN America Call Center campaigns and bilingual telemarketing agents. After a successful day on the phone, the BILINGUAL call center agents that exceed their quota can go to the back of the telemarketing calling floor and play the wheel for prizes.  Every day, we can see who has earned the chance to spin for fame and fortune!

If the NEARSHORE call center agents value success, integrity, customer service, a personal work ethic, excellence and innovation, then we help the associate align those values with the organization's objectives. We help in creating personal long-term goals such as becoming a top producer or a more short-term goal like mastering the BPO telemarketing calling script.  Our LATIN Call Center reinforces their emotional state of confidence, keeping them focused on the basics, guidelines and adherence to hit for a higher standard. Rewards are common for LATIN America BPO agents with positive customer feedback so that they consider the call center a career opportunity, not a dead end job.

Money will always motivate call center employees. In Costa Rica, call center jobs are high-paying, highly sought-after jobs in comparison to other vocations. Most of the telemarketing jobs leaving the United States are for positions and salaries many North Americans snub. Our bilingual call center agents will make a consistent, effective contribution to the campaigns success in order to insure that their paycheck continues.

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NEARSHORING LATIN America outsourcing initial consultations will clearly determine which of the main reasons drives the company to outsource in Costa Rica and what duties should remain with the client’s home office. NEARSHORE LATIN American call center agents can easily handle customer intimacy, product leadership and operational excellence for a fraction of the price that one may pay in their local area. Thus, focusing solely on one or many of these important NEARSHORE telemarketing reasons that drive a company to outsource BILINGUAL BPO AGENTS. Costa Rica’s Call Center can create a bilingual competitive edge in a tougher global marketplace. NEARSHORING A Bilingual BPO call center may be your solution.

NEARSHORING LATIN AMERICA Call Center supervisor stations will always be available for proper monitoring and BPO campaign structures. Our top NEARSHORE CALL CENTER management team is always observing new methods, ideas and tools in order to improve our effectiveness and ready to identify and work out a problem area in a NEARSHORE BPO campaign. Costa Rica's Call Center is constantly implementing new and improved NEARSHORE BPO call center strategies while refining older telemarketing techniques that work.


Costa Rica's Call Center can comfortably fit 250 customer service work stations.

Our NEARSHORE LATIN America Call Center Agents have the luxury of fresh air, natural light, vaulted ceilings, tropical plants, custom made pine wood BPO stations and high powered air conditioning units to make their work environment as enriching as possible.

The NEARSHORE LATIN America Call Center industry has given companies a competitive business advantage by providing more than twice the number of highly trained and educated bilingual call center staff for the same price as you would pay within your local area for one higher paid and less well trained NEARSHORE BPO call center agent.


The NEARSHORE LATIN call center customer service work station rows were set up specifically for close monitoring by the NEARSHORE BPO campaign supervisors and LATIN America telemarketing project managers.

All NEARSHORE LATIN America call center flat screen monitors are completely visible from every angle to ensure that every LATIN America Call Center agent on a phone call is working up to speed and call center supervisors can Effectively do their job for your NEARSHORE BPO project.

Money will always motivate NEARSHORE bilingual call center employees. In Costa Rica, BPO call center jobs are high-paying, highly sought-after careers in comparison to other vocations. Most of the bilingual telemarketing jobs leaving the United States are for positions and salaries many North Americans snub. Our bilingual call center agents will make a consistent, effective contribution to the BPO campaigns success in order to insure that their paycheck continues.



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OFFSHORING Call center inbound calls can be directed to many different departments throughout the Costa Rican call center. AN OFFSHORE LATIN AMERICA bilingual call center agent’s responsibility is to deal with building and maintaining customer relationships on every single call center inbound phone call. This can include IT, billing, invoicing, advertising, finance, marketing, services planning, maintenance and manufacturing. All outsourced call center inbound calls are affected by the client’s own organization and their relationship with suppliers, vendors and distributors. All OFFSHORE BPO operating procedures in our CENTRAL AMERICA call center must be aligned with the North American company’s established practice to ensure a seamless transition of inbound customer service calls.


Costa Rica's Call Center Flat Screen Monitors.

Every OFFSHORE CENTRAL America call center agent is given the same quality BPO telemarketing work station for maximum performance and meeting quotas.

LATIN America Call center OFFSHORE aesthetics are strongly encouraged to take the BPO call center agent feel comfortable. Besides the custom made Costa Rican pine wood work stations, the LATIN call center company screen saver unites us all under the same Costa Rica’s Call Center logo and national colors. Many different OFFSHORE BPO call center agent personalities shine on the telemarketing floor through a positive work envirmonment.We supply an entire BPO package for the best bilingual call center agents in Central America.

Costa Rica's Call Center wants you to feel more secure knowing that your OFFSHORE bilingual Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention.



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